Industry innovators: achieving peak fitness for people processes and employee experience

Les Mills is an iconic New Zealand fitness brand that took group fitness classes to the world stage with great success. The family owned empire is constantly striving to create a fitter planet through constant innovation. But before Cornerstone came on board, its clunky people management processes were struggling to live up to the company’s toned-up image.

"We like to say ‘we make humans fit for life’. Well, we wanted to make our systems fit for the long haul too. Cornerstone gave us what we needed, at a competitive price."

Lara Prentice

People & Performance Manager

Each club was doing its own thing with employees and contractors:

Employee data was held locally, in wildly different formats - some digitised, some still piled in drawers. Contractor hiring was all over the place too – with people recruited and onboarded locally and their info held mostly manually.

Les Mills had no central access to or oversight of employee or contractor info, making compliance and audits a nightmare.

The Performance Review process was just as unfit:

No storage of data or capability for tracking results or conducting analysis.
Not employee-friendly – particularly not for Les Mills’ tech-savvy, millennial-minded workforce.

Partnering with HR Technology Consultants Tomorrow’s People to scope requirements, Les Mills’ focus shifted from a standalone recruitment solution to a system that could do it all.

However, this big-name brand was still a leanly run business with modest resources. They needed top-end-of-town capabilities on a not-so-top-end budget.

Cornerstone was ultimately chosen because:

It offered all the modules Les Mills needed immediately, and down the road.
It could manage both employees and contractors, applying only the functions needed for each.
It made big-business capabilities affordable for their medium size business.

Once Cornerstone was the answer, Tomorrow’s People were retained to see Les Mills through implementation and beyond.

""We’re a small team with no tech specialists on staff”, Lara says. “It’s a real challenge for us. The support from Tomorrow’s People – having them on site with us all the way - was a major benefit.”"