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“Our employees need the product knowledge to have the confidence to be able to give our customers expert, up to date advice.”
Katie Stangel, Training Manager, True Value Company talks about how Cornerstone helps create a consistent customer experience through training store managers.
True Value Company is one of the world's largest retailer-owned hardware cooperatives, serving 54 countries with more than 5,000 stores, 12 regional distribution centers and 3,000 associates.